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Senior UX Designer

Belgrade, Beograd, SerbiaProduct Engineering

Job description

Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionising the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Are you a product visionary with a passion for innovation? Look no further! Our dynamic product team is seeking a Senior UX Designer to join our ranks and help shape the future of our cutting-edge CPaaS solutions. Our team spearheads the development of new products, features, and capabilities in the space of SMS, Conversations, Voice, Data, and much more. If you're a creative problem-solver with a knack for identifying customer needs, this is the perfect opportunity for you to make a real impact and drive the growth of Unifonic.

Help us shape the future of communication by:

  • Designing and delivering wireframes, user stories, and user journeys for a wide range of devices and interfaces which balance user needs, business goals, and technological possibilities.
  • Taking ownership of consistency across our web and email channels.
  • Partnering with web development and digital producers for UX from conception to launch for any website developments including new feature releases.
  • Building and promoting a culture of continuous improvement within the digital team. Responsible for the digital testing roadmap/plans using techniques such as A/B and MVT, with clear KPIs and performance metrics for each test.
  • Challenging the status quo with user insight and/or data; proactive use from internal/external sources to prioritize necessary user experience improvements for Unifonic.

Job requirements

What you'll bring:

  • Hands-on 4+ years of recent experience in designing.
  • Bachelor's degree in Design, or other related fields.
  • Ability to visualize experiences through sketches, storyboards, mockups, and prototypes.
  • Expert user of a wide range of digital tools for conceptualizing, designing, and prototyping using tools such as Figma, Sketch, Miro, Adobe XD, etc.
  • Experience in planning and facilitating brainstorming sessions and workshops.
  • Fluent in English with excellent writing/editing and verbal communication skills.

As a Unifone you’ll receive a range of benefits:

  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 10 weeks per year working from anywhere in the world!

  • Paid leave for new parents.

  • Linkedin learning license.

Belgrade, Beograd, Serbia
Product Engineering


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