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Senior Product Designer

Egypt, Al Qāhirah, CairoProducts

Job description

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey.


Senior Product Designer

The Products team is looking for a Senior Product Designer to deliver scalable new features and products for our conversational platform in collaboration with product management, research, and design. In this role, you will be responsible for defining, designing, and deploying successful user experiences alongside our product managers and product teams. The ideal candidate thrives in a fast-paced environment and is excited by novel design challenges that can truly make a difference. The responsibilities of the Senior Product Designer include but are not limited to:

  • Create sketches, wireframes, storyboards, task flows, and user journeys to effectively communicate interaction and design ideas.

  • Design high-fidelity interactive prototypes and deliver production-ready design assets.

  • Articulate a clear point of view for customer experiences and the rationale behind it.

  • Collaborate with UX Research to develop a thorough understanding of your users.

  • Partner with product managers on planning and strategy.

  • Communicate and collaborate regularly with the broader Product Design team, and contribute to design-led initiatives that help the company grow.

  • Validate design solutions with our different target audiences, using both qualitative and quantitative methods.

  • Iterate on feedback from your cross-functional team.

  • Collaborate with engineers as they build and ship (Design QA).

Job requirements

  • Hands-on 5+ years of experience as a Product Designer or UX/UI designer.

  • Experience building and maintaining Design Systems, Design Tokens, and Documentation.

  • Experience with B2B SaaS products.

  • Familiarity with Figma, Useberry, Maze, Jira, and Miro.

  • Experience with Agile/Scrum teams.

  • Bachelor's degree in Design or other related fields.

  • Creative problem-solving skills.

  • Excellent stakeholder management experience.

  • Fluency in English and excellent writing/editing and verbal communication skills.

Egypt, Al Qāhirah, Cairo
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