Communication is our business!
unifonic provides solutions for better customer engagement through a cloud-based platform. We empower businesses to engage with their people through a variety of channels, making their communication conversational, more personalised, fun, meaningful and with ease.
Our Sales Principle: With our leading solutions, 99.9 % service availability and excellent support, we are your partner in Excellence!
Graduate Telemarketer - 6 Month Contract
The Graduate Telemarketer is representing unifonic to potential customers in order to promote and generate leads for unifonic services, receive orders and gather information to identify new sales opportunities. The Graduate Telemarketer is an excellent communicator and must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The responsibilities of the Graduate Telemarketer include but are not limited to:
Contact potential customers to inform them about a unifonic products and services.
Provide accurate information about the unifonic services relevant to the customer’s business.
Deliver scripted sales pitch and explain the unifonic Value proposition
Build and maintain a record of contacted customers’ details including reaction to the product or service offered.
Create an opportunity for the sales staff to meet prospective customers.
Confirm orders placed with field sales account managers.
Conduct customer and marketing surveys.
Answer telephone calls from potential customers who are responding to advertisements.
Contact customers to follow up on initial interaction.