Graduate Sales Account Manager

  • Sales
  • Riyadh, Saudi Arabia

Graduate Sales Account Manager

Job description

Communication is our business!

unifonic provides solutions for better customer engagement through a cloud-based platform. We empower businesses to engage with their people through a variety of channels, making their communication conversational, more personalised, fun, meaningful and with ease.

Our Sales Principle: With our leading solutions, 99.9 % service availability and excellent support, we are your partner in Excellence!

Graduate Sales Account Manager

The Graduate Sales Account Manager position starts with a preparatory program. After the completion of the preparatory program, the Graduate Sales Account Manager will be managing all engagement with the customers, with a focus on building relationships with the customers and understanding the customer's business and their customer engagement needs. The Graduate Sales Account Manager will be building credibility by developing technical knowledge and industry expertise, by doing so the Graduate Sales Account Manager will align with the customers' business objectives and identify new opportunities to expand the value unifonic can add to their business. The responsibilities of the Graduate Sales Account Manager include but are not limited to:

  • Build new business relationships
  • Create exceptional sales pitches for prospective clients.
  • Penetrate all targeted accounts and generate sales from within the client base.
  • Identify key decision-makers within the targeted leads and facilitate meetings to begin the sales process.
  • Meet the monthly targets determined by sales management.
  • Regularly follow up with existing clients via phone and email to cross-sell and up-sell.
  • Keep clients up-to-date with the latest products and sales information; renew contracts with clients at set time intervals and maintaining clear client sale records in the database.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Work with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.
  • Develop cooperative closing strategy and tactics with sales management.


  • Bachelor's degree in Information Technology, Computer Science (or similar technical degree) or MBA.
    • Effective, proactive communicator with outstanding influencing and negotiation skills.
    • Excellent organization, planning, and time management skills.
    • Fluent in English and Arabic with excellent writing/editing and verbal communication skills.