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Agile Delivery Manager

Egypt, Al Qāhirah, CairoEngineering

Job description

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey.

Engineering principle: We ship robust, high-quality code, written for humans to read and maintain.

The Engineering Team at Unironic is looking for a self-starting Agile Delivery Manager who will build, lead, inspire and motivate the delivery team (i.e. Scrum Masters, Product Owner, or Technical Leads), to ensure agreed objectives are accomplished. In this role, you will work across the whole Program of digital services and the underlying technologies supporting them. You must be confident and assertive where required and work proactively to resolve blockers or impediments to delivery, including through escalation where required. This role requires you to be adept at delivering complex digital projects, breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen when needed. The successful candidate is a delivery-focused person with strong project administration and project delivery skills. You should be a self-starter willing to hit the ground running and focus on immediate outcomes. The responsibilities of the Agile Delivery Manager include, but are not limited to:

  • Deliver projects and products using the appropriate agile project management methodology, learning
    & iterating frequently.
  • Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against
    the capacity and capability of the team.
  • Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production.)
  • Participate in the Agile Delivery Manager community, sharing and re-applying skills and knowledge
    and bringing in best practices.
  • Manage multiple agile projects, typically to deliver a specific product or transformation via a multi-disciplinary, highly skilled digital team. 
  • Define project needs and feeding these into the program/portfolio process will enable resources to be appropriately allocated. 
  • Work in collaborations with Scrum Masters, Agile PMs, 3rd Party suppliers, and clients to manage dependencies and provide pragmatic solutions.
  • Lead the alignment of product roadmaps, program Increments, and Project/release plans.
  • Lead delivery teams working in outcome-based Agile Increments.

Job requirements


  • Hands-on 5-7 years of experience in an Agile Environment and with cross-functional teams.
  • Solid experience in delivering digital projects and products
  • Strong experience using a range of agile project management methods
  • Proven experience balancing multiple priorities and dealing with ambiguity
  • Experience in matrix-managing of multidisciplinary teams
  • Lead delivery teams working in outcome-based Agile Increments
  • Excellent Influencing and communication skills, with the ability to clearly and concisely articulate ideas.
  • Exceptional stakeholder management skills and an ability to collaborate with engineering teams.
  • Bachelor's degree in Computer Science, Engineering, or other related fields.
  • Fluent in English with excellent writing/editing and verbal communication skills.
Egypt, Al Qāhirah, Cairo


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